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In a perfect world, artists and technicians would be just psychic enough to never need help, but in reality we could all use some support time to time. This document will help you decide the best source for your support and how to make the most of it.

Who gets support?

Users in the non-commercial forum rely on community support. While RenderMan support and engineers may visit the forum to help out as part of the RenderMan community, support is not provided to non-commercial license holders.

Commercial users of RenderMan with paid maintenance have access to the commercial support forums. Site licenses and special projects may have their own forum to discuss NDA-protected content. We operate in a secure environment with air gapped workstations for sensitive materials.

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